Ibintu 3 abakiriya bakeneye cyane muri wewe ubungubu

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Uburambe bwabakiriya ibyiza: Kuraho impuhwe!Ni ikintu kimwe abakiriya bakeneye kuruta ikindi gihe cyose uhereye ubu.

Abakiriya bagera kuri 75% bavuze ko bizera ko serivisi z’abakiriya ba sosiyete zigomba kurushaho kugirira impuhwe no kwitabira biturutse ku cyorezo.

“Ibisabwa nka serivisi nziza zabakiriya birahinduka, kandi bigahinduka vuba”.Ati: "Imyaka mike ishize, urashobora gutuma abakiriya bumva ko bitayeho wohereje ibisubizo byikora kandi ukavuga neza ko ukora ibishoboka byose.Ibyo ntibikiguruka, kuko abakiriya barize cyane kandi bahujwe neza.Tera icyorezo kivanze, kandi ufite ibyo utegereje kuri serivisi nziza kubakiriya. ”

Ni iki kindi bashaka cyane ubu?Bashaka ko ibibazo byabo byakemuka vuba.Kandi barashaka ko bakemurwa muburyo bwabo bwo guhitamo.

Hano reba neza ibyo abakiriya batatu bakeneye cyane.

Nigute ushobora kurushaho kugira impuhwe

Kurenga 25% byabakiriya bifuza ko umurongo wambere wabakiriya ubunararibonye bwakira neza.Abakiriya bagera kuri 20% bashaka impuhwe nyinshi.Kandi 30% bifuza byombi - kwitabira no kwishyira mu mwanya!

Dore inzira eshatu zo kubaka impuhwe nyinshi muri serivisi yibihe byicyorezo:

  • Kora abakiriya bumve ko ibyiyumvo byabo ari byiza.Ntugomba kubyemera, ariko urashaka kubamenyesha ko bifite ishingiro mukumva ubabaye, ubabaye, birenze, nibindi. Vuga gusa, "Ndabona uko ibyo bishobora kuba (gutesha umutwe, kubabaza, kurengana…) . ”
  • Menya ingorane.Ntamuntu wigeze ahunga ububabare cyangwa ibyiyumvo bitesha umutwe icyorezo.Ntukitwaze ko bidahari.Emeranya nabakiriya ko ari umwaka utoroshye, ibihe bitigeze bibaho, ibintu bitoroshye cyangwa ibyo bemera byose.
  • Komeza.Birumvikana ko uzakenera gukemura ibibazo.Koresha rero igice cyibisubizo bituma bumva bamerewe neza.Vuga, “Ndi umuntu ushobora kubyitaho,” cyangwa “Reka tubyiteho ako kanya.”

Nigute wakemura ibibazo vuba

Mugihe abakiriya benshi bavuga ko mubisanzwe bishimiye serivisi, baracyifuza ko imyanzuro iba vuba.

Twabimenya dute?Abagera kuri 40% bavuze ko bashaka igisubizo ku gihe, bivuze ko bashaka ko gikemurwayaboigihe cyagenwe.Abagera kuri 30% bifuza guhangana nabakozi babimenyereye babimenyereye.Kandi hafi 25% ntabwo bafite kwihangana gusubiramo ibibazo byabo.

Gukemura ibyo bibazo bitatu:

  • Baza igihe cyagenwe.Ibyiza bya serivisi byinshi uzi igihe igisubizo cyangwa igisubizo bizatwara.Ariko abakiriya ntibabikora keretse ubabwiye ugashyiraho ibiteganijwe.Bwira abakiriya igihe bashobora gutegereza umwanzuro, baza niba ibyo bibakorera, kandi niba atari byo, kora kugirango ubone igihe gikwiye.
  • Komeza amahugurwa.Gerageza kohereza umurongo wambere wa serivise nziza - cyane cyane niba zikorera kure - burimunsi, amakuru yerekana amasasu kumpinduka zose zigira ingaruka kubakiriya.Shyiramo ibintu nkimpinduka cyangwa amakosa muri politiki, igihe, ibicuruzwa, serivisi nibisubizo.
  • Shishikariza gufata inoti neza no gutambuka.Mugihe ugomba kwimura abakiriya kumuntu utandukanye kugirango agufashe, uharanire kubaho-amaboko, mugihe umuntu wambere wunganira amenyekanisha umukiriya kumunsi ukurikira.Niba ibyo bidashoboka, menyereza abakozi kubika inyandiko zisobanutse kubibazo, gusaba n'ibiteganijwe, bityo umuntu ukurikira uzafasha arashobora kudasubiramo ibibazo.

Ba aho abakiriya bari

Nubwo abantu benshi bizera, abakiriya mu bisekuruza - kuva Gen Z kugeza kuri Baby Boomers - bakunda cyane iyo babonye ubufasha.Kandi ibyo bakunda mbere ni imeri.

Itandukaniro gusa ni ibisekuru byabakiri bato bakunda kuganira nimbuga nkoranyambaga nkicyifuzo cyabo cya kabiri, mugihe ibisekuru byakuze bikunda terefone nkibyo bakunda.

Umurongo w'urufatiro: Urashaka gukomeza gutera inkunga abakiriya aho bari - kumurongo, kuri terefone no kuri imeri, shyira igice kinini cyamahugurwa hamwe nibikoresho byawe mubufasha bwa imeri.Aho niho abakiriya bashobora kubona ibisubizo birambuye bashobora kubona kubwabo.

 

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Igihe cyo kohereza: Nzeri-21-2021

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