Hatariho serivisi nziza zabakiriya, isosiyete yawe irashobora kurohama!Biteye ubwoba, ariko ubushakashatsi bwagaragaye ko ari ukuri.Dore ibyo ukeneye kumenya (no gukora).

Abakiriya bita kubicuruzwa byawe, ikoranabuhanga ninshingano zabaturage.

Ariko bashyira amafaranga yabo kuri serivisi zabakiriya nuburambe muri rusange.Serivisi ifitanye isano nibisubizo byiza byubucuruzi.Urashaka rero gushyira amafaranga yawe aho serivisi zabakiriya ziri.

Icyo imibare yerekana

Abashakashatsi basanze:

• 84% yimiryango ikora kugirango itezimbere serivisi zabakiriya ibona igabanuka ryinjira
• 75% byabakiriya bazasubira muri sosiyete ifite serivisi nziza zabakiriya
• 69% byabakiriya bazasaba isosiyete kubandi nyuma yuburambe bukomeye bwabakiriya, kandi
• 55% by'abakiriya baguze kubera ko sosiyete yari izwiho serivisi nziza zabakiriya.

Icyo wakora kugirango ube mwiza muri serivisi

Ibigo byinshi byibanda gusa kumurika ibicuruzwa bishya cyangwa guteza imbere ikoranabuhanga kugirango ryunguke kandi rigumane abakiriya.Nukuri, ibyo nibyingenzi - abakiriya bashaka "shyashya" - ariko kunoza serivisi hafi ya byose bigira ingaruka nini muburyo bwo kubona no kugumana abakiriya.

Dore inama zibanda kuri buri kimwe muri bine byagaragaye mubushakashatsi bwavuzwe haruguru:

SHAKA SERIVISI YO KWONGERAHO

Shira imbere kunoza serivisi zabakiriya.Nibwo buryo bwonyine ushobora kubigira impamo.

Urufunguzo ni ugukusanya inkunga kuva C-suite.Kugirango ukore ibyo, ukeneye imibare, nayo.Wibande ku bipimo bimwe cyangwa bibiri usanzwe ukurikirana muri serivisi zabakiriya - urugero, umubare wuburambe bumwe-bwakozwe cyangwa kunyurwa numuyoboro umwe w'itumanaho.Erekana izamuka ryiza mubisubizo byabaye nyuma yimyitozo, impinduka zikorwa cyangwa ishoramari ryikoranabuhanga kugirango ubone inkunga nyinshi kubikorwa bikomeje cyangwa bishya.

SHAKA ABAKUNZI BENSHI KUGARUKA

Akenshi, abakiriya bagerageza isosiyete kubicuruzwa cyangwa serivisi.Baguma kuri serivisi nziza zabakiriya.Nubwo ibicuruzwa byari byiza, serivise nziza izakomeza kubagaruka.

Bumwe mu buryo bwiza bwo gutanga serivisi ituma abakiriya bagaruka:

• Jya uhinduka.Amategeko akomeye na politiki yo gukundana ntabwo arinzira nziza zo gukora neza nabakiriya.Kwemerera serivise yimbere nibyiza guhinduka mugihe ufasha abakiriya bibaha amahirwe yo kubaka uburambe bwiza.Komera ku mategeko yemeza umutekano.Tanga umurongo ngenderwaho ureka abakozi beza bahamagare urubanza.
• Guha imbaraga abakozi n'amahugurwa.Iyo abakozi b'imbere basobanukiwe neza nuburyo ubucuruzi bwawe bukora kandi bukagenda neza, bazaba bafite ibikoresho byo guhamagara neza muburyo bwa serivisi - ubwoko bwo guhamagara bushimisha abakiriya no kubona ROI ibereye ikigo.
• Tanga umwanya.Abakozi batumva ko bakurikiranwa kugirango bagere ku ntego zingana bazarenza ibyateganijwe.Emerera serivise yimbere igihe (iherekejwe no guhinduka no guhugura) bakeneye gukemura ibibazo byabakiriya nibibazo neza kandi muburyo bwiza.

SHAKA BYOROSHE GUKORA IJAMBO

Abakiriya bishimye bakwirakwiza ijambo.Umaze kugira ibintu byo kwereka abakiriya gukina, byoroheye kubwira abandi ibyababayeho kandi bazabikora.

Kurugero, hepfo yubutumwa bwa imeri, ubatumire kubwira abakurikirana imbuga nkoranyambaga kubyerekeye uburambe cyangwa utange induru kurupapuro rwawe (shyiramo urls).Mubakurikire ku mbuga nkoranyambaga kandi musangire amakuru meza - kandi rimwe na rimwe bazagukorera.Baza abakiriya batanga ibitekerezo byiza gutanga ibitekerezo kumurongo.

SHAKA ABAKOZI BANYU

Kubera ko abakiriya benshi bagura kubera ko bumva ufite izina ryiza rya serivisi zabakiriya, shishikariza abakiriya kuba abakora izina ryawe.

Tanga uburyo bwo gushishoza neza, kubohereza no gutangiza.Ibigo bimwe bitanga kugabanuka kubikorwa byabakiriya kugirango babone amazina yabo hanze.Abandi batanga ibigeragezo cyangwa ibicuruzwa kubuntu.Cyangwa urashobora gutanga amadolari mugiciro gikurikira kubakiriya bavugana numukiriya mushya.

Ibikoresho: Byakuwe kuri enterineti