Kunoza uburambe bwabakiriya bawe kandi urashobora kunoza umurongo wo hasi.

Abashakashatsi basanze hari ukuri kwihishe inyuma, ugomba gukoresha amafaranga kugirango ubone amafaranga.

Hafi ya kimwe cya kabiri cyabakiriya bafite ubushake bwo kwishyura byinshi kubicuruzwa cyangwa serivisi niba bashobora kubona uburambe bwiza, nkuko ubushakashatsi bushya bwakozwe na Sitel bubitangaza.

Noneho, ntabwo turimo kugusaba kwihutira guta amafaranga kuri buri kibazo cyabakiriya.Ariko bizishyura gushora imari mugutezimbere abakiriya.

Tekereza kuri ibi: 49% byabakiriya bafite uburambe bwiza no kohereza kumurongo bifuza ko abandi bamenya ibyababayeho.Ubwo inshuti zabo, umuryango hamwe nabayoboke bazagura hamwe nabatanga serivise nziza, ubushakashatsi bwa Sitel bwabonye.Gukora ubunararibonye bwiza bizongera ijambo ryiza kumunwa rigamije kuzamura ibicuruzwa.

Uruhare rugaragara

Inzira imwe: Ongera cyangwa utangire uruhare rwabakiriya.

Umuyobozi w'inama ngishwanama ya Gartner, Tom Cosgrove, mu nama ya Gartner yo kugurisha no kwamamaza 2018 yagize ati: "Fasha abakiriya kubona agaciro kinshi mubyo basanzwe bagura."

Serivise yabakiriya ninshingano yibikorwa - byahoze kandi biracyafite akamaro mugukemura ibibazo, gusubiza ibibazo no gusobanura amakuru.Abakiriya babishoboye babishoboye barashobora kunoza uburambe binyuze muburyo bukomeye.

Imyitozo myiza kuburambe bwiza

Hano hari inzira eshanu zitsinzi zabakiriya (cyangwa serivisi nziza zishobora gufata akazi keza) zishobora kunoza uburambe:

1. Kurikirana ubuzima bwabakiriya no kunyurwa.Reba ibikorwa byabakiriya kugirango wemeze ko bafite uburambe bwiza.Reba impinduka muburyo bwo kugura no gusezerana.Mu mibanire myiza, abakiriya bagomba kugura byinshi kandi / cyangwa kenshi.Byongeye kandi, bagomba kuvugana na serivisi, bagasabana kumurongo kandi bakishora mubitangazamakuru.Niba ataribyo, komeza kuvugana kugirango wumve impamvu.

2. Gukurikirana iterambere rigana ku ntego z'abakiriya n'ibiteganijwe.Abakiriya binjira mubikorwa byubucuruzi nibiteganijwe kumiterere yibicuruzwa nibitekerezo bazakira.Bafite kandi intego - mubisanzwe kwiteza imbere muburyo bumwe.Intsinzi y'abakiriya irashobora kumenya ibyo witezeho n'intego kandi ugahora ubaza niba byujujwe kandi niba byarahindutse.

3. Menyesha agaciro abakiriya.Inararibonye zizasa neza niba wibutse abakiriya ibyiza byo gukora ubucuruzi nawe.Kurikirana ibipimo byingenzi kuri bo - amafaranga yazigamye, ubwiza bwarushijeho kuba bwiza, imikorere yiyongereye, no kugurisha byongerewe, nibindi - kandi wohereze raporo buri gihembwe hamwe nimibare myiza yagaragaye.

4. Tanga ubufasha bwiza-bwiza.Guha abakiriya inama nubuhanga byagaragaye ko bukorera abandi ukoresheje ibicuruzwa cyangwa serivisi bakora.

5. Mubigishe amayeri mashya.Mubisanzwe mutange amahugurwa kubicuruzwa na serivisi bafite kugirango bashobore kungukirwa nibikoresho bishya cyangwa bidakoreshwa gake cyangwa imikorere myiza.

Gukoporora kubikoresho bya interineti