Ntukavuge irindi jambo kubakiriya kugeza usomye ibi: Abashakashatsi babonye ururimi rwiza - kandi rubi - gukoresha hamwe nabakiriya.

Hindura, amwe mumagambo wibwiraga ko ari ingenzi kuburambe bwabakiriya arashobora kuba arenze urugero.Kurundi ruhande, abakiriya bakunda kumva amwe mumagambo ukunda kuvuga.

Abashakashatsi baragira bati: “Ubu biragaragara ko… ko ukuri kwubahiriza igihe mu mikoranire ya serivisi zita ku bakiriya binanirwa gukurikiranwa na siyansi.”“Kandi ntabwo buri gice cy'itumanaho kigomba kuba gitunganye;rimwe na rimwe, amakosa make atanga umusaruro mwiza kuruta kutagira inenge. ”

Vuga byinshi, vuga bike

Dore icyo uvuga - nicyo ugomba kuyobora:

Bahe “I.”Kugeza ubu, ushobora kuba waratekereje ko ari byiza kwiyitaho nk'umwe mu bagize itsinda ryagenewe gufasha abakiriya.Uravuga rero ibintu nka, “Turashobora gufasha muri ibyo,” cyangwa “Tuzabigeraho neza.”Ariko abashakashatsi basanze abakiriya bumva abakozi bakoresha "Njye," "njye" na "my" benshi bakoraga kubwinyungu zabo.Isosiyete imwe yasanze bashobora kongera ibicuruzwa 7% muguhindura "twe" tukajya "I" mubikorwa byabo bya imeri.

Koresha amagambo y'abakiriya.Abakiriya biringira kandi bakunda abantu bigana ururimi rwabo kurusha abatarizera.Turimo tuvuga amagambo nyayo.Kurugero, niba umukiriya abajije ati: "Inkweto zanjye zizagera hano bitarenze vendredi?"abakozi b'imbere barashaka kuvuga bati: "Yego, inkweto zawe zizaba zihari bitarenze kuwa gatanu," aho kuvuga ngo: "Yego, bizatangwa ejo."Yewe-cyane-itandukaniro rito, ariko gukoresha amagambo nyayo bitera isano abakiriya bakunda.

Ihuze hakiri kare.Abashakashatsi bemeje ikintu ushobora kuba usanzwe ukora: Ni ngombwa guhuza - no gukoresha amagambo yubaka umubano - hakiri kare mu mikoranire.Erekana impungenge n'impuhwe hamwe n'amagambo nka “nyamuneka,” “birababaje” na “urakoze.”Amasezerano y'ibimenyetso, kumva no gusobanukirwa n'amagambo nka "yego," "OK" na "uh-huh."Ariko hariho igice kimwe gitangaje mubushakashatsi: Ntugakabye kurenza amagambo yita kubitekerezo, impuhwe.Amaherezo, abakiriya bashaka ibisubizo, ntabwo ari impuhwe gusa.

Gira umwete.Abakiriya bifuza ko abakozi "bafata inshingano" mukiganiro, kandi amagambo akora abafasha kumenya ko bibaho.Abashakashatsi bavuga ko abakozi bashaka kuva mu “magambo ahuza” bakajya “gukemura inshinga” nka, “kubona,” “guhamagara,” “gukora,” “gukemura,” “kwemerera” no “gushira.”Ubu bwoko bwamagambo yongerera abakiriya kunyurwa.

Sobanura neza.Abakiriya basanga abakozi bakoresha imvugo ifatika, imvugo yihariye ifasha kurusha abakoresha imvugo rusange.Ururimi rufatika rwerekana ko ufite urufunguzo mubyo abakiriya bakeneye.Kurugero, abakozi bacuruza bifuza kuvuga, "amaboko maremare yubururu, ijosi ryabakozi" hejuru y "ishati."

Gera ku ngingo.Ntutinye kubwira abakiriya icyo bagomba gukora.Abashakashatsi basanze abantu barushijeho kujijuka iyo bakoresheje amagambo yemeza ikintu runaka: “Ndagusaba kugerageza B Model” cyangwa “Ndasaba uyu murongo w'abazungu.”Ntabwo bemeza gukoresha imvugo yihariye, nka "Nkunda ubwo buryo" cyangwa "Nkunda uwo murongo."Ibyifuzo bisobanutse byerekana icyizere nubuhanga bushimisha abakiriya.

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