Nubwo ibicuruzwa cyangwa serivisi bigoye gute, abakiriya bashakisha ibintu bine mbere yo gufata icyemezo cyo kugura.

Ni:

• ibicuruzwa
• igisubizo
• umufatanyabikorwa ukwiye mu bucuruzi, kandi
• umuntu bashobora kwizera.

Bashakisha abadandaza bumva kandi bashima ibibazo byabo kandi batanga ubumenyi bwagaciro.

Kugurisha gushingiye ku kwizerana

Igurisha rishingiye ku kwizera kugusaba guteza imbere abakiriya bawe kwizera wibanze kubyo bakeneye aho kwibanda kubwawe.Harimo kubaka umubano, ntabwo ari ugurisha gusa.Mu kugurisha gushingiye ku kwizerana, umubano ni umukiriya.

Byiza kuri byombi

Iyo ikizere gihari, abakiriya ntibakunze gushakisha abandi bacuruzi cyangwa kubaza ibiciro byawe.Bazaguhamagara kandi basangire amakuru.Iyo ikizere kibuze, ibikorwa byinshi bizaba birimo guterana amagambo, amakimbirane yamasezerano, kugenzura, kuyobora no kugenzura bitagira iherezo.Abacuruzi bakora imyitozo ishingiye ku kugurisha kwibanda kubakiriya babo, kubaka umubano murugendo rurerure, gufatanya kandi bari imbere kandi bafunguye mubikorwa byabo.

Ibice bine by'ingenzi

Icyizere gifite ibice bine by'ingenzi:

1. Icyerekezo cyabakiriya.Komeza ibitekerezo bifunguye, kandi witondere kandi witeguye gukora ibibazo byumukiriya wawe, gushidikanya nintego zawe.Reka abakiriya basobanure ibibazo byabo mumagambo yabo.Baza ibibazo mugihe ukeneye ibisobanuro.
2. Ubufatanye.Sangira kumugaragaro amakuru nabakiriya, ukora nkitsinda kandi uharanira guhuza inyungu zabo.Urimo gukorana ubikuye ku mutima mugihe wowe nabakiriya bawe mwanditse hamwe, muganira kubiciro, amafaranga, ibiciro nibigabanijwe imbere, kandi ukemera ko utazi igisubizo cyose.
3. Kureba kure.Nigitekerezo cyiza cyo kwemeza icyerekezo kirekire mbere yimibanire yawe nabakiriya.Wibuke ko umwuga wawe udashingiye kugurisha rimwe.Witondere imbaraga zawe guhanga bihagije kugirango ugere kumasezerano-win-igihe kirekire.Wubake umubano muremure aho guhagarika amasezerano gusa.
4. Gukorera mu mucyo.Amabanga ni umwanzi w'icyizere.Ba mucyo kandi uhe abakiriya bawe ubushishozi kumpamvu zawe.Saba abakiriya bawe mubucuruzi bwawe no mubitekerezo byawe, kandi usubize ibibazo mubyukuri kandi muburyo butaziguye.

Kuganira bivuye ku kwizerana

Ibiganiro bibera ahantu hizewe harebwa igihe kirekire biratandukanye cyane nimishyikirano yibanda ku "gutsinda" igikorwa kimwe.Ibiganiro bishingiye ku kwizerana ni ugushyigikira umubano wumukiriya / ugurisha, gusangira amakuru no kwiyumvisha ibikorwa bikorwa inshuro nyinshi mugihe kizaza.Bisobanura kutigera uyobya umufasha wawe muganira no kugira politiki y'ibiciro isobanuwe neza.

Imyitwarire icyenda ibuza kwizerana

Dore imyifatire icyenda ibuza kwizera:

• Gutinya kwizera.
• Kwizera ko abakiriya bivuze icyo bavuga.
• Kugeragezwa no kuvuga, “nyizera.”
• Kwizera ugomba kugaragara neza.
• Kwizera ko amateka akomeye agurisha ubwayo.
• Kubona ikizere mubijyanye nibikorwa no kubitera inkunga.
• Kwizera ko biganisha ni bike.
• Kwizera sisitemu ntabwo bizanyemerera.
• Kubura ishyaka.

Intambwe eshanu zo gushiraho ikizere

Dore intambwe eshanu zishobora kugufasha kubaka ikizere:

1. Sobanukirwa n'agaciro k'umukiriya wawe.Niba abakiriya bakwizeye, bazakubwira ibyo bakeneye n'ibyo bategereje.Niba ushobora kubashakira kuvuga kubyo bashaka, barashobora kumva igisubizo cyawe.
2. Umva.Abacuruzi bumva byinshi kuruta ibyo bavuga birashoboka cyane kwizerana nabakiriya babo.Nibyiza kubaza ibibazo, hanyuma ugerageze guceceka hanyuma ureke abakiriya babone ingingo zabo zose mbere yo kugira icyo bavuga.Subiramo ibyo wumvise kugirango wemeze neza kandi wirinde kutumvikana.
3. Ikadiri.Tegura ikibazo cyabakiriya bawe.Abacuruzi bashingiye ku cyizere bumva ko ibibazo bitigera bivaho.Bagerageza kuba abahanga muguteganya, kumva no gukemura ibibazo byabakiriya.
4. Iyumvire.Tekereza ejo hazaza aho ukemura ibibazo byabakiriya no gushiraho umubano muremure.Urufunguzo rwubudahemuka bwabakiriya ntabwo aricyo utanga gusa, ahubwo nukuntu utanga serivise kandi ukayishyigikira.Kunyerera kuruhande rwawe - isezerano ryacitse, ikirego cyibinyoma cyangwa kutizerana birashobora kurangiza ibyiringiro byose byumubano muremure.
5. Witegure gufata ingamba.Abacuruzi bashingiye ku byiringiro biteguye gufata ingamba.Bibanda kubyo bashaka kugeraho no gushyiraho ibyihutirwa, kandi bazi icyo bagomba gukora kugirango bakomeze batere imbere.Gahunda zabo ziroroshye guhinduka kugirango zemererwe ibitunguranye, ariko burigihe zifite intego yihariye mubitekerezo.Intego zibaha intego kandi zibemerera gukomeza imbaraga, kuko bazi ko ntakintu cyiza cyigera kigerwaho nta mbaraga.

Ibikoresho: Byakuwe kuri enterineti