Niba ushaka abakiriya benshi, ntugabanye ibiciro cyangwa ngo uzamure ubuziranenge bwibicuruzwa.Iki nicyo gikora neza.

Kunoza uburambe bwabakiriya.

Hafi ya bibiri bya gatatu byabakiriya bavuga ko bahindura abatanga iyo babonye serivise nziza cyangwa uburambe buva mumuryango.

Umuyobozi wungirije ushinzwe kwamamaza ku isi akaba n'umuterankunga mukuru wa Verint, Verint, Ryan Hollenbeck agira ati: "Kubona ko abaguzi bashukwa mu buryo bworoshye kugira ngo bahindukire ku bicuruzwa na serivisi bitanga ubunararibonye bw'abakiriya byerekana ukuri gukabije mu bucuruzi bw'iki gihe ndetse n'ubudahemuka." Gahunda y'Uburambe bw'abakiriya.

Utanga uburambe burenze?

Ariko nibyiza kuri wewe niba uri ishyirahamwe ritanga uburambe bwabakiriya.

“Uburambe bw'abakiriya bwajugunywe;abakiriya basaba serivisi zidasanzwe mu rwego rwo kugurisha ubucuruzi bwabo cyangwa bakajyana ubucuruzi bwabo ahandi ”, Hollenbeck.Ati: “Ikibazo ubu ni iki, ibirango byakira bite?”

Nuringanize igikorwa

Urufunguzo ni ugushobora guha abakiriya impirimbanyi iboneye yo kwikorera no gufasha kugiti cyawe.

Hollenbeck agira ati: “Amashyirahamwe akeneye kwitabaza ibisubizo byikora kugira ngo ahangane n'ubwiyongere bw'ibisabwa n'ibisabwa, ariko bigomba kwemeza ko bikomeza gutanga ubunararibonye bwo mu rwego rwo hejuru abakiriya bategereje - harimo n'ubushobozi bwo guhura n'umuntu igihe bikenewe.”Ati: “Ingamba zabo zo guhuza abakiriya zigomba guha imbaraga abakiriya bafite ubushobozi bwo guhinduranya bidasubirwaho hagati ya sisitemu n'indi miyoboro.”

Hano hari urufunguzo rwibikorwa byo kuringaniza.

Serivise yihariye ibikorwa byiza

Ibi nibintu bitanu byambere abakiriya bavuga ko ari ingenzi mubikorwa byihariye.Serivisi ya serivisi:

• Sobanura neza igisubizo cyangwa igisubizo.Nicyo kimenyetso cyanyuma cyerekana ko sosiyete n'abakozi bayo bumvise kandi bumva abakiriya.
• Yemera uko ibintu bimeze kandi abikuye ku mutima mugusubiza.Kubabarana ahanini ni ugusubiza amarangamutima yabakiriya.Abakozi bifuza kumenya uko ibintu bimeze no kumenya amarangamutima abakiriya bumva.
• Yerekana ko byihutirwa mugukemura ikibazo.Iyo abakozi babwiye abakiriya bati: "Ndashaka kugukemurira ako kanya," barashobora kwerekana ko byihutirwa niba ikibazo cyihutirwa cyangwa kidakenewe.Irabwira abakiriya ko bakwiriye kwitabwaho byihuse.
• Itanga intambwe ikurikira na / cyangwa ingengabihe.Iyo ibintu bidashobora gukemurwa ako kanya, abakiriya barashishoza gusa bazi ibizakurikiraho nigihe.
• Ongera uvuge ibibazo kandi ukoreshe amagambo y'abalayiki.Simbuka jargon n'amagambo 10 $.Abakiriya bashaka kumva ko uri kurupapuro rumwe nabo.

Kwikorera wenyine ibikorwa byiza

Kurema ubunararibonye bwo kwikorera wenyine, kora:

• Bishakishwa.Ipaji imwe-ihuza-page yose y'ibibazo ntabwo igikora akazi.Ahubwo, kora imikorere yubushakashatsi hamwe numurongo wishakisha kumpapuro zose, cyangwa ushireho amahuza kumeza "kumeza yibirimo page page ishakisha" itarenze gukanda rimwe kurupapuro rwawe.Ibyo birashobora gufasha abakiriya gusimbuka kumakuru ajyanye nibibazo byabo aho kuzunguruka kugirango babone.
• Bikorana.Urashaka gutanga amakuru muburyo butandukanye kugirango uhuze ibyifuzo bitandukanye.Abakiriya bamwe biga mukureba, amashusho ya YouTube rero arafasha.Abandi barashobora gukunda ibishushanyo kumurongo cyangwa inyigisho zanditse kugirango bakemure ibibazo.
• Bisangiwe.Abakiriya nibamara gushakisha amakuru kurubuga rwawe, urupapuro rwa serivise cyangwa porogaramu - kandi twizere ko bazabona ibyo basabye - urashaka kubashakira amakuru kugirango ubashe gukora uburambe neza.Basabe kugereranya amakuru babonye.Bahe uburyo bwo kohereza ibitekerezo byabo kurubuga rusange.Ibyo biguha ibitekerezo byingirakamaro, nabandi bakiriya bashobora kuba bafite ibibazo bimwe bazabona umwanya wo kubona ibisubizo mubitangazamakuru byihuse.

Ibikoresho: Byakuwe kuri enterineti