Ikibazo.Hindura.Komeza.Niba uri serivise ya serivise, ibyo byari icyorezo MO Niki gikurikira?

Raporo ya Leta ya kane ya Salesforce yerekanye ibintu byagaragaye kuburambe bwabakiriya ninzobere muri serivisi zanduye.

Ubunararibonye ni ingenzi cyane kuruta mbere kubakiriya bavuzwe na COVID-19.Ibyagaragaye rero bizagufasha gushiraho ubucuruzi bwubwenge hamwe nuburambe bwabakiriya intego zubukungu nyuma yicyorezo.

Bill Patterson yagize ati: "Twari tuzi dushingiye ku bushakashatsi twabanje kumenya ko ubucuruzi butakibona ibikorwa bya serivisi no gutera inkunga nk'ibiciro by’ibiciro, ahubwo ko ari umutungo w’ingirakamaro wunguka amafaranga no kugumana nk'uko ibyifuzo by’abakiriya bigenda byiyongera."

Mugihe witegura ibihe bitaha muri serivisi zabakiriya, dore ibyo uzashaka gusuzuma.

1.Guhinduka byatsinze urukundo

Hafi ya 85% byabayobozi nibyiza byabo byambere bakoranye mumwaka ushize kugirango bahindure politiki no kongera ubworoherane kubakiriya.

Impamvu imwe nyamukuru yimpinduka ni 88% byamenyekanye icyuho cyikoranabuhanga.Kurugero, mugihe abakozi boherejwe murugo kukazi, ntibabashaga kubona amakuru cyangwa umurongo mugari kugirango bakemure ibibazo nkuko babishobora kurubuga.Mu bindi bihe, abakiriya ntibashobora kujya mumwanya kandi bakeneye ubufasha bwa digitale kunshuro yambere - kandi ibigo bimwe ntabwo byari byiteguye.

Ku bijyanye na politiki, hafi 90% babonye ko bakeneye guhinduka kubera ko guverinoma yategetse guhagarika ibikorwa byabo - nk'ibyabaye no gucuruza - byatumye ibikorwa byabo byo guhagarika biba bishaje.

Kujya imbere: Ibigo bizashaka ikoranabuhanga ribemerera gutanga urwego rumwe rwa serivisi kure nkuko babikoze kurubuga.Kandi uzashaka guhuza politiki yubucuruzi bwumunsi, aho abantu bakorana bike, ubushakashatsi kure kandi bagenzura byinshi.

2.Gusezerana gutsindira ubudahemuka

Kugirango ukomeze kandi wunguke abakiriya b'indahemuka, ibigo bizakenera abakozi b'imbere b'indahemuka bakomeje gutanga uburambe bukomeye aho bakorera.

Impuguke za Salesforce zivuga ko gusezerana bizasaba amahugurwa menshi ndetse no kwegera abaturage, cyane cyane ku bakozi ba kure.Abayobozi ba serivisi bagera kuri 20% gusa ni bo bavuze ko ishyirahamwe ryabo ryitwaye neza mu bwato no guhugura serivisi nshya z’imbere kuva mu mwaka ushize.

Kujya imbere: Uzashaka kubishyira mubikorwa kunoza imyitozo ya kure no guhuza abakozi batari kurubuga.

3.Ubumenyi butsindira icyubahiro

N’ubwo imvururu icyorezo cyateje ibigo mu 2020, abayobozi benshi ba serivisi zabakiriya bakomeje kwibanda kumahugurwa y'abakozi.Ibice birenga 60% mubushakashatsi bwa Salesforce byongereye amahirwe yo guhugurwa kubisabwa - kandi abambere barabyungukiyemo.

Kubera iki?Haba reps zoherejwe murugo kukazi cyangwa kutaribyo, abakiriya baracyategereje byinshi.Bashaka reps zubwenge zikora nkabajyanama bimpuhwe, bazirikana ibyo buri mukiriya akeneye nibibazo byihariye mugihe bafasha.Abakiriya bakeneye kuvanga ubuhanga bukomeye kandi bworoshye kugirango bafashe abakiriya umwaka wose.

Kujya imbere: Komeza utange kumurongo no kumuntu (niyo yaba ari Zoom) yibanda kubumenyi, ubuhanga bwo gucuruza hamwe nubuhanga bwabantu.

4.Digital yatsindiye abakiriya

Abakiriya bahobeye kandi bashingira ku miyoboro ya digitale vuba kuruta ikindi gihe cyose icyorezo cyibasiye.Ndetse nabakiriya badashaka gukoresha imbuga nkoranyambaga, gutumiza kuri interineti no kuganira barabigerageje igihe bari mu bwigunge.

Niyo mpamvu abarenga 80% byuburambe bwabakiriya bafata ibyemezo bateganya gushyira umuvuduko mubikorwa bya digitale.Ubushakashatsi bwa Salesforce bwerekanye ko icya gatatu cyemewe ubwenge bwa AI (AI) ku nshuro ya mbere naho bibiri bya gatatu byemeza ibiganiro.

Kujya imbere: Ntabwo ari kure yacu kuvuga ko ukeneye guta amafaranga kubintu byose kugirango utere imbere.Ariko abakiriya biteze amahitamo menshi ya digitale.Niba rero ushaka kugenda buhoro buhoro imbere yikoranabuhanga, korana nabacuruzi bigezweho muburyo bwo gukoresha neza ibyo usanzwe ufite.Icyingenzi cyane, vugana nabakiriya kugirango umenye imiyoboro ya digitale basanzwe bakoresha kandi bashaka gukoresha mugihe ukorana nawe.

Gukoporora kubikoresho bya interineti